FAQs
Here you will find answers to our most common custom design questions.
HOW DO I GET STARTED WITH MY CUSTOM DESIGN ORDER?
D’MALI By Kisha Damali offers a complimentary consultation which can be done via email, telephone or zoom to discuss your custom design needs. After the initial consultation, an estimate will be sent via email. Once the estimate is reviewed and approved, a non-refundable retainer and signed client service agreement will be requested to begin the custom design process.
IS THERE A MINIMUM TO ORDER?*
- GIFTING: 10 Quantity
- STATIONERY: 50 Quantity
*Higher minimums may apply for custom orders that require additional custom details.
WHAT CUSTOM BRANDED GIFTING OPTIONS ARE AVAILABLE?
There is no limit to our custom options. We offer the following branded items:
Gift Boxes, Tissue Paper, Ribbon, Gift Tags, Notecards, Stationery, Stickers/Labels, Packaging, Shipping Tape and so much more.
I WOULD LIKE TO INCLUDE A PERSONALIZED BRANDED NOTECARD WITH MY GIFT BOX?
We got you covered! We offer a variety of branded options including personalized notecards! Simply provide us with your logo and custom message and voila!
Please be advise that we do have the right to cancel a notecard request that contains verbiage that contains vulgar/inappropriate verbiage (profanity, etc...)
HOW DO I SUBMIT MY BRANDED ASSETS (LOGO, ETC...)
Once your order has been confirmed, we will request your logo to be sent to us directly or provide a link to upload your documents. Please provide HI-RES versions of your branded assets (PNG, PDF, AI are acceptable.)
WHAT IS THE TURNAROUND AND HOW SOON SHOULD WE GET STARTED?
The sooner the better!
We want to ensure that we have sufficient time to discuss your custom design project, review digital proofs and complete your order within a timely fashion.
The turnaround can range from 2 - 8 weeks depending on the custom details involved and our current production schedule.